Please Call for a Collision Repair Appointment

Please Call for a Collision Repair Appointment

Please call us to schedule a collision repair appointment. If you are filing a claim with your insurance, please complete this step prior to contacting Caliber. We appreciate your understanding.

Call Center Hours: Monday – Friday, 7AM – 8PM CST

Saturday 8AM – 4PM CST

1.888.CALIBER  |  1.888.225.4237

What is the Caliber Collision repair process?

We don’t take the trust of customers, manufacturers and insurance carriers lightly. We have fine-tuned our collision repair process to maximize the quality and the efficiency of every repair, for every customer, every time. 

We know having an accident is stressful and inconvenient, so we strive to make the repair process as easy to navigate as possible. From free estimates and step-by-step communication, to on-time delivery and our written limited lifetime warranty, we’re committed to getting the job done right - getting you safely back behind the wheel and back to the rhythm of your life, so you can focus on what truly matters most.

Collision occurs

  • Contact Insurance carrier
  • Call us, drop by or go online to schedule an appointment

Your estimate and getting started

  • We will prepare an initial estimate
  • Insurance company reviews and approves estimate
  • Arrange a rental car from onsite partner, Enterprise
  • Provide contact info for step-by-step updates via phone, email or text

Vehicle disassembly

  • Vehicle taken apart to identify all damage
  • Customer and insurance company approve any estimate updates
  • Repairs begin
  • Estimated completion date communicated via phone, email or text

Vehicle repair

  • Repairs per vehicle manufacturer's repair guidelines
  • Perform first quality inspection
  • Confirm delivery date via phone, email or text

Vehicle paint

  • Body smoothing and sanding
  • Primer, paint and clear coat applied
  • Perform second quality inspection

Vehicle reassembly

  • Vehicle reassembled
  • Final delivery date reminder sent via phone, email or text

Quality assurance

  • We prep your car for pick-up
  • Perform advanced driver-assistance system calibrations as needed, powered by Protech
  • Service Advisor performs final quality assurance check

On-time delivery

  • Pick up vehicle on time, every time
  • Get back to the rhythm of your life

Lifetime warranty

Repairs backed by written limited lifetime warranty valid at any Caliber location

Back on the Road. Back to What’s Important. Back to Your Rhythm.


Caliber is here to help get you safely back on the road. We’re committed to Restoring the Rhythm of Your Life® and helping you return to what matters most.